Enterprise Service Management
The experieco team have been designing Enterprise Service Management solutions for over 15 years and have accumulated a deep knowledge of technology solutions in this space having enabled enterprise clients to overcome business challenges and become significantly more operationally efficient. Our latest solutions now incorporate the very best SaaS and PaaS technologies in service management, combined with unique experieco solutions and integration technologies.
The experieco Enterprise Service Management offering allows organisations to:
Harness all the knowledge experieco has in this area. We have a significant number of staff who collectively hold 100+ years of experience in Enterprise service Management
Align IT service delivery with the wider business enabling operational efficiencies
Lower IT support costs and bottom line performance
Enabling lower cost development and integration options supporting innovation and driving competitive advantage.
Gain more visibility – with a range of BI and analytic options highlighting capability gaps, process performance and data blackspots that would enable better decision making.
The experieco solutions include:
1. Enterprise Service Management consultancy, architecture and design services
2. Custom experieco mobile solutions such as WorkForms which enables mobilisation of business tasks and processes.
3. ServiceNow Enterprise Service Management SaaS platform
4. Click Software resource optimisation ands case management solutions
5. Microsoft Azure services – Infrastructure, AppLogic process design suite, Enterprise Integration Service Bus.
6. Both Cloud and locally hosted system integration technologies