Roadside Assistance Industry Solutions
The team at experieco have been working with Roadside Assistance companies for many years and are very proud of the clients we work with in NZ, Australia and around the world. We have built up considerable knowledge about the industry and it’s challenges that have translated into well designed solutions for mobilising the road assist workforce as well as dispatch, job management and resource optimisation.
Our main solutions for the industry are:
1. WorkFormsRA is the very latest in web application to mobilize job management cost effectively.
2. experieco CARD dispatch system
3. Custom dispatch and job management solutions tailored to our enterprise clients unique needs
4. ServiceNow SaaS solution for Roadside Assistance
WorkFormsRA (Roadside Assist) overview
WorkForms is a cost effective web based application built on Microsoft Azure that overcomes the challenges Roadside Assistance companies have with job management for a mixed workforce of full time employees as well as third party contractors using multiple smartphone devices.
The solution is feature rich built specifically for Roadside Assistance companies. Features include (but are not limited to): two way messaging, GPS tracking, offline capability, group dispatch, job referral, job status, job sign-off, day night colour mode, navigate to destination, job workflow, configurable company logo/colour palate, configurable screens.
Dispatch, custom job Management and ServiceNow solutions
For more information related to our dispatch, custom job management or ServiceNow solutions please contact one of our experieco representatives.